6K Polaris Place
8:30am – 4:30pm (Mon-Fri)
Tel: 0-9-869 2463
Frequently Asked Questions
Please read our FAQ before sending us a message.
This is the freight cost of delivering your order. Freight is charged at a very reasonable rates around New Zealand.
We use two payment gateways. Windcave which is one of New Zealand’s largest online payment gateways and Paypal. When checking out, you can use either gateway. Occasionally people have issues paying with Windcave. If this happens, we suggest trying Paypal.
We endeavour to send out your order with 24 hours if we have the stock in our East Tamaki Warehouse. Depending on where you live in New Zealand, it can take between 1-3 days to receive your goods. It may take longer if your have a customer order for which we do not have stock.
Coldmix.co.nz is a hosted on a secure server. Both Windcave and Paypal are very secure payment gateways. In all our years hosting website we have not had a single security incident with these systems.
Yes you can. We have a warehouse at: 6K Polaris Place, East Tamaki, Auckland. On the checkout page – Enter an Auckland address and an option for local pickup will appear.
Yes you can – call us on Tel: 0-9-869 2467.